Privacy Policy

1. Introduction

123LAEN OÜ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or request quotes
• Subscribe to our newsletter
• Communicate with us via email or other channels
• Use our services

This information may include:

• Name and contact details (email, phone, address)
• Company information
• Project requirements and preferences
• Communication history and preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

• IP address and browser information
• Device type and operating system
• Pages visited and time spent on our website
• Referring website or source
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our information services
• To respond to your inquiries and provide customer support
• To process service requests and deliver contracted services
• To send you newsletters and marketing communications (with your consent)
• To improve our website and services
• To comply with legal obligations and protect our rights
• To detect and prevent fraud or security issues

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Consent: When you explicitly agree to receive marketing communications
• Contract: To fulfill our contractual obligations in providing services
• Legitimate Interest: To improve our services and maintain business operations
• Legal Obligation: To comply with applicable laws and regulations

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our business
• Legal Requirements: When required by law, court order, or regulatory authority
• Business Transfer: In connection with a merger, acquisition, or sale of business assets
• Protection of Rights: To protect our rights, property, or safety, or that of our users

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Generally:

• Contact information: Until you request deletion or unsubscribe
• Service-related data: For the duration of the service relationship plus applicable legal retention periods
• Website usage data: Typically 2-3 years

8. Your Rights

Under applicable data protection laws, you have the following rights:

• Access: Request access to your personal data
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Restriction: Request restriction of processing
• Portability: Request transfer of your data to another organization
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact us at [email protected].

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our use of cookies, please refer to our Cookie Policy.

10. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers are conducted in accordance with applicable data protection laws and that appropriate safeguards are in place.

11. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last updated" date.

13. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

14. Data Protection Authority

If you believe that our processing of your personal data violates applicable data protection laws, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.