Terms & Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your use of the website and services provided by 123LAEN OÜ ("Company," "we," "our," or "us"). By accessing our website or using our services, you agree to be bound by these Terms.

2. Company Information

Company Name: 123LAEN OÜ
Registration Number: 14771385
Registered Address: Harju maakond, Tallinn, Lasnamäe linnaosa, J. Koorti tn 30-102, 13612, Estonia
Email: [email protected]

3. Services Description

123LAEN OÜ provides information services including but not limited to:

• Business intelligence and market research
• Professional consulting services
• Digital information solutions
• Customer support and training
• Custom information services

4. Acceptance of Terms

By accessing our website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

5. Use of Website

5.1 Permitted Use

You may use our website for lawful purposes only. You agree not to use the website:

• In any way that violates applicable local, national, or international law
• To transmit or procure the sending of any unsolicited or unauthorized advertising
• To impersonate or attempt to impersonate the Company or its employees
• To engage in any other conduct that restricts or inhibits anyone's use of the website

5.2 Prohibited Activities

You are prohibited from:

• Attempting to gain unauthorized access to any part of the website
• Interfering with the security-related features of the website
• Using automated systems to access the website without permission
• Copying, reproducing, or distributing website content without authorization

6. Service Agreement

6.1 Service Provision

Our information services are provided subject to separate service agreements that will specify:

• Scope of work and deliverables
• Timeline and milestones
• Pricing and payment terms
• Specific terms and conditions for the service

6.2 Client Responsibilities

Clients are responsible for:

• Providing accurate and complete information required for service delivery
• Timely payment of fees as agreed
• Cooperating with our team to facilitate service delivery
• Maintaining confidentiality of sensitive information shared during the service process

7. Intellectual Property Rights

7.1 Company Content

The website and its original content, features, and functionality are owned by 123LAEN OÜ and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

7.2 Service Deliverables

Unless otherwise specified in the service agreement, deliverables created specifically for clients become the property of the client upon full payment. However, we retain the right to use general methodologies, know-how, and non-confidential insights for future service delivery.

8. Payment Terms

8.1 Fees and Payment

Service fees will be specified in individual service agreements. Payment terms typically include:

• Payment schedule (upfront, milestone-based, or upon completion)
• Accepted payment methods
• Late payment penalties
• Currency and applicable taxes

8.2 Refund Policy

Refunds are handled on a case-by-case basis depending on the nature of the service and the stage of completion. Refund terms will be specified in individual service agreements.

9. Confidentiality

We understand the sensitive nature of business information and maintain strict confidentiality regarding all client data and project details. We will:

• Keep all client information confidential
• Use information only for the purpose of service delivery
• Implement appropriate security measures to protect data
• Not disclose information to third parties without explicit consent

10. Limitation of Liability

To the fullest extent permitted by law:

• We provide services "as is" without warranties of any kind
• Our liability is limited to the amount paid for the specific service
• We are not liable for indirect, incidental, or consequential damages
• We do not guarantee specific business outcomes from our services

11. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, strikes, or government actions.

12. Termination

12.1 Termination by Either Party

Either party may terminate a service agreement with written notice as specified in the individual agreement. Upon termination:

• All outstanding payments become due immediately
• We will deliver all completed work products
• Confidentiality obligations continue indefinitely
• Each party returns or destroys confidential information

13. Dispute Resolution

13.1 Governing Law

These Terms are governed by and construed in accordance with the laws of Estonia.

13.2 Dispute Resolution Process

Any disputes arising from these Terms or our services will be resolved through:

1. Good faith negotiation between the parties
2. Mediation if negotiation fails
3. Arbitration or court proceedings in Estonia as a last resort

14. Privacy and Data Protection

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

15. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.

17. Entire Agreement

These Terms, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and 123LAEN OÜ regarding the use of our website and services.

18. Contact Information

For questions about these Terms, please contact us:

19. Acknowledgment

By using our website or services, you acknowledge that you have read and understood these Terms and agree to be bound by them.